Shipping policy

Processing time
All orders are processed within 24 hours after payment is received. Orders are not shipped or delivered on weekends or public holidays. If we're experiencing a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping rates and delivery estimates
We are proud to offer Free Worldwide Express Shipping on all orders. Once processed, your order typically arrives within 7–8 business days, depending on your location. Tracking details will be emailed to you as soon as your package ships.

International shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We have no control over these fees and cannot predict what they may be — please contact your local customs office for more information.

Shipment confirmation and tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number should be active within 24 hours.

Customs, duties, and taxes
Lofe™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (customs, taxes, etc.).

Damages
Lofe™ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Questions
If you have any questions about your shipping, please contact us at lofesleepbusiness@gmail.com.